“We find that the only way for increasing demands of ‘doing more with less’ can be tackled is through the adoption of technology that is tailor-made by those who are conversant with the dynamics of Consular services. Zaitech’s Diaspora Management System (DMS) is the first step in that direction.”
“The system was tested and tweaked to our Mission’s requirements over many months and has been successfully deployed since September 2021”
“Our customers know exactly what documents to bring to the Embassy and when…”
“From our perspective, we now have greater control over our workload and process management.”
“A report …can be generated instantly”
“DMS allows us to see which services are being demanded more and we can shift our human resources to cater to that particular service”
“The service utilizes state-of-the-art security features… passwords for any user can be reset by the Admin at the back-end …. data itself is hosted on 2 dedicated secure servers and cannot be compromised…”
“Enterprise technology allows us to scale this platform up whichever way we want”
“DMS have real-time visibility of how much Consular traffic is being handled by which staff members.”